March 2024 by Allan Kelly
Awful not even sure they looked at the order, everything cold items missing not made to what we placed,
February 2024 by David Cook
Went for the "new" stacks bacon and cheese melt, and I must say it was exceptionally good and very well prepared, so what went wrong! The wait!! It wasn't overly busy, so I don't quite understand why it took so long, plenty of staff, so not that! So maybe the facilities where, (excuse the pun) sub standard, they need a bigger melt machine!!! But that said, it was definitely worth the waitParking: Rose Lane, short walk, hourly charge, not good for attracting businessKid-friendliness: Great for kids to make up their own sandwiches ?Wheelchair accessibility: Disabled parking nearby and wheelchair friendly
February 2024 by A H
Young male behind the counter and tall lady with dark hair, honestly so rude. Not a hello, a smile, a thank you, enjoy your food, nothing. Just ?what do you want in your sandwich?, advised I was sitting in and not to pack in a bag or anything, totally ignored what I said and proceeded to put in a bag. This branch used to be fantastic with customers, I feel like a lot of the friendlier staff have left. However, today?s visit has left a sour taste in my mouth. I do understand they must be inundated with online orders as well. However, I was the only customer in the shop at the time, there was no queue and my order was a simple one. Don?t get me wrong, if I was a rude member of the public then I wouldn?t blame them for the lack of service as I know retail can be awful. Not expecting a full blown conversation or performance, just a hello and a thank you would have made the visit totally different. It would be a good idea to perhaps retrain the staff on their customer service.On the plus side, my sandwich was lovely.
January 2024 by Michal Palus
Dylan is the best sandwich maker!!!Kid-friendliness: ?
December 2023 by Charlotte Hill
Ordered food online from uber eats and on my life there's no option for us to click for toasted! Ordered 2 big breakwhiches and the food was absolutely freezing phoned the store and they said there is meant to be a option for toasted but wasn't considering there was hash brown, sauces, bacon and egg and wasn't cooked me and my husband are now ill from it
November 2023 by Ron Baker
Had the new menu very
November 2023 by Melissa Sawyer
food was frozen in the middle and service was
November 2023 by Brenda
First time in a subway... had a chicken cheese salad, it had a name but cant find it online. Not a chicken salad where you can choose what you would like from the salad bar!! All the same price... but when i asked for dressing they said you can't have that ? i said i would pay extra. However, it was a very nice salad, good portion size.
November 2023 by Anthony Kallis
Nice place BUT different foods are being handled with the same gloves and utensils like knifes are being used to cut different customers sandwiches which contain different meat. I don?t eat pork for religious reasons and my sandwich was cut immediately after a ham sandwich was cut with same knife and same gloves to pick up my fillings used to handle pork! Not very thoughtful but overall nice staff and clean place.
November 2023 by Dominic Bolland
I pay £4 delivery, then they tell me 1 hour 40 minutes, delivery ends up taking 2 hours 15 minutes. The food quality was horrific aswell the food was cold, and the bread was stale, also the breaded chicken you do is disgusting, have you tasted it?? Subway you?re a joke & should not be offering delivery if you can?t handle the service.
November 2023 by joshworker
Ordered a meal off just eat only half the order arrived and they won't answer the phone to correct this.
October 2023 by AC
The staff were very rude and argued with me. I was discusted with the way they spoke to me.
August 2023 by Lauren Orme
Had to drive down due to missing items. No one picking up phones.
August 2023 by Giraffe Cleaning
My food was ordered on Just Eat and took 2 hours 10 to arrive. I ordered a salad box which had clearly been handled sideways as the salad was all squished on one side of the box with sauce leaking out of the side. Will never order from here again! Shocking!
August 2023 by J Gibbs
Two nice sandwiches, a really good deal, too. The store is clean, and smells great. Smiling friendly staff. We find ourselves making excuses to be in the vicinity of the Biggleswade High Street store around lunch time several times a month! Recommended!