November 2023 by Shona Gillies
Honestly just avoid this post office. Went over today around 12.20pm. The woman told me it was closed. So I asked when it was back open, and the woman said tomorrow, and said she was going home now. Yet on the post office website it is advertised as open 7.00am-10.00pm. The woman was really rude, and is always seemingly in a bad mood anytime I go over there. There were at least 2 other members of staff in the shop today including 1 helping her close the post office. It's pretty much pointless having the post office there at this point it's so unreliable and even when it is open it seems you're creating such a huge problem for just asking the staff to post a letter or parcel.
October 2023 by Yan
Inaccurate times for post office or just a blatant lie? They served another customer with a letter but told me it was closed (at 5pm) when they saw my parcel... go to Avon Drive post office instead, much nicer service there.
June 2023 by I Sand11117
The post office is never a quick service, with only one person being trained to do the post office. Often end up waiting 5-15 minutes for someone.
May 2023 by Tom Mead
Can?t actually post items unless they are under 30cmMoody pointless post office I?ve seen and staff are just as pointless with there attitude
May 2023 by Anthony Gould
always good
November 2022 by S Smith
Went to drop of a parcel - only one person serving on the normal shop customers till. Eventually served by "Angie" only to be told that she couldn't take it in for the next half an hour ( turned out they were doing a till check) . Asked if they could take it in & scan it in half an hour only to be told NO. No apology.Came back later, same person behind till and again i was told that they cant take it in as system says invalid entry. I explained that I was here before and all she had to do was take it in an scan it when she can . I can't take it in she kept saying so I chucked it over the counter and it landed in the sack for the post. She told me to leave and I asked for my parcel back to which she said no. Angies husband came in to the store and started arguing with me, The duty manger, Suzie, couldn't be bothered. Even she would not give me the parcel back. I Had to call the police to get back.if you don't live the the area - avoid!
August 2020 by Richard Webb
Not sure if anyone else finds this, but I always feel like I'm an inconvenience as a post office customer in the Church Lane Co-op. When once it had a dedicted counter with well trained staff, this, on the whole is a shambles.
