December 2023 by SM
Reasonable Dunelm, a lot on offer. Checkout staff could be friendlier though.
December 2023 by Liz Blake
Quiet this evening. Store seemed well stocked. Slightly disappointed that the person on the till didn?t care that we?d given her a product with a piece missing so an unsuspecting customer doesn?t purchase it. I bet that ends up back on the shelf!
December 2023 by Sally Redfern
Good shop, nice cafe, range of quality bed linen, some furniture, curtains and fabrics. Always enjoy a visit.
November 2023 by Mike Turner
Visited Dunelm Bedford to get some curtains and kitchen appliances. Great selection. Well worth a visit.
November 2023 by Russell Binley
Trying to contact them by phone is impossible they never answer shocking customer service.
November 2023 by Matthew Morris
Great place always great stuff for your home
November 2023 by Tenisha Rodd
I dont go to dunelm much and if I did I would spend a fortune so much nice stuff ! And they had exactly what I was looking for a grey large bean bag and some Teddy lounge wear perfect for cozy nights ? thank you for a great experience ?
October 2023 by Keith Wilson
Had to exchange a blind on Thursday 21st and had no problem. James was on the till and he had a good friendly attitude. Spoke well of Dunelm too.
October 2023 by Maggie Weston
Always a great shop with friendly, helpful staff and a good cafe.
September 2023 by Chris Notton
I'm always surprised at the quality and choice at these stores!
September 2023 by Michael Barragry
Sun age inside could be better. Cafe was good
August 2023 by Kianna Chapman
Cluttered and chaotic. Thought it was worth asking a member of staff where to find what I wanted rather than shifting through everything who couldn't seem less interested. Asked for a lamp which I was told was in stock but couldn't find only to be told "oh yeah that's in lighting" like I hadn't figured that much out. The cushion I was looking for might've been under the hundreds on the floor, who knows, not the staff. Thought I'd buy some dylon to make it worth the trip, didn't bring my ID to look at duvets as I don't need to bring it to bars. Oh well.
August 2023 by Alan Turner
Very helpful and seemed to know what I needed, which is rare these days in a lot of shops .
August 2023 by pouriya habibi
As far as I love Dunelm, some cashiers are absolutely rude. There is an old lady that is my nightmare every time she is behind the till!!
July 2023 by O G
I would usually rate Dunelm highly but my most recent experience was a very negative one and I feel it important other customers are aware.On the 13th June I returned a parasol to the store it was collected from (online order) as it was too small.The cashier issued the returned and I received an email confirming such, but as of 26th June 2023, the refund still hasn't appeared in my account.Dunelm advised I contacted my bank, and that bank confirmed there was no payment showing nor pending. Dunelm then asked my bank checked their "suspense account" and they again, could not find the payment..... I am currently 38 weeks pregnant and that refund would have been helpful in paying for baby necessities but Dunelm have stated as they've "issued the refund" there is no more they can do. I even offered to send screenshot of my bank account which they weren't interested in.I'm just very disappointed they couldn't reissue the refund to a loyal customer who buys from them frequently, or offer further help.I've bought from them for years, and I really would have thought £24 was nothing to them. They clearly have little regard for their customers, and aren't keen to keep them shopping in store or online. I won't be using them again, as I imagine I can find more reliable merchants elsewhere. Very saddened by this experience.
