October 2023 by Andrew Kettle (AndrewUK)
Amazingly helpful staff with very knowledgeable Pharmacists. Always going the extra mile to help when required. A great resource for Kempston and excellent customer service.
June 2023 by poonam sharma
Very bad service. Gp send them 2 prescription for my dad. 1st for high cholesterol and 2nd for pain . But the pharmacist give him only medicine for pain. And when I went today she try to make me fool she said yes this medicine we give him is for cholesterol but it was not. I insist there I said no this for pain not for cholesterol still she tried to make fool then after long conversation she give me right medicine for cholesterol. And i don't want to make scene there that's why i didn't told to the main Pharmacist. My dad not understand English he don't know which is for pain or which is for cholesterol. If I was not looked his medicine he will be continuing taking only pain instead of cholesterol medicine. Who was responsible for this? Please provide correct medicine to the patients. PLEASE IT IS VERY RISKY FOR PATIENTS HEALTH.
May 2023 by Susan Fraser
Excellent Pharmcy staff are professional polite and very respectful at all times. However last week I witnessed a customer direct appalling rude disgusting behaviour to the lady who was dealing with him. Needless to say she still remained professional as she always does.
May 2023 by Ian Knight
Extremely good chemist I've used many different chemist's in Bedford over the years and Eddie and his troops are by far the best and it just one simple thing what sets them apart from 98% of other chemist's basic common sense and standard politeness. Only chemist comes near to this one for service is the one on Bromham Rd next to the ship. Highly recommended this chemist
May 2023 by Rachel Preston
The staff are brilliant. So helpful kind and understanding-a real credit. The staff member today helped me save money on my hrt prescription...brilliant! Highly recommend.
May 2023 by Craig Kenny
Very helpful & friendly. Rang to speak to a pharmacist for advice, put straight on and really helpful & nothing was too much trouble. Highly recommend
May 2023 by Paul Cooper
Waiting to long what is the point of ordering tablets in advance
March 2023 by Caroline White
Staff friendly & very helpful despite being very busy.Also gave information which was very useful regarding future prescriptions.5 ?
November 2022 by Jeremy Clarke
Excellent pharmacy, staff are particularly helpful with every enquiry I?ve had. Eddie the pharmacist has gone above and beyond to ensure I am well prepared for my upcoming travels. Highly recommended and will always return here.
November 2022 by Emily Crowther
Rest assured,if you need help,and you're afraid to ask,don't be! The staff at Britannia Pharmacy put me at ease and have gone ubove and beyond for me. When I was really unwell with coving 19,the head pharmacist delivered me my medication!!! As I didn't have anyone else at the time!! Amazing, I'll never forget that. And the ladies that work there,are so nice. Patient and non judgemental. I admire and appreciate them all.
November 2022 by Liz Fuller
I have always found the staff here very kind and helpful, would thoroughly recommend them for advise on medicines etc . Well done to you all its team work.x
November 2022 by Zoe Allen
Excellent & speedy customer service.
November 2021 by MARIANNE BADDILEY
Always ready to help. I always buy from here if I possibly can
November 2020 by bob smith
I have been with this chemist for over 3 years and NEVER had any problems ever coupled together with excellent service from the staffthank youPS Eddy give the most painless flu jab!!
November 2020 by Ness Church
The staff are always very helpful. The automatic prescription service is very quick.
